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2. Refund and Cancellation Policy Page

Effective Date: July 21, 2026

Entity Name: Aadhar (The) Mentorship LLP

Overview

Aadhar (The) Mentorship LLP strives to ensure complete satisfaction for all students and aspirants enrolled in our coaching, mentorship, and educational programs. Please read our policy carefully regarding cancellations, refunds, and batch transfers.

1. Course Enrollment and Batch Bookings

  • Once a student registers for a coaching program, batch, test series, or mentorship package and payment is successfully processed via our payment gateway (Cashfree), the seat/access is reserved exclusively for the candidate.

  • Due to the digital and service-oriented nature of our educational offerings, enrollment fees are generally non-refundable once classes, mentorship sessions, or portal access have commenced.

2. Refund Eligibility Conditions

Refund requests will only be considered under the following specific circumstances:

  • Duplicate Payment: If a student is charged twice for the same course due to a technical error on the payment gateway, the duplicate amount will be fully refunded to the original payment source within 5 to 7 working days after verification.

  • Cancellation Prior to Course Commencement: If a student cancels their enrollment in writing at least 7 days before the official batch start date, they may be eligible for a partial refund after a standard administrative/processing fee deduction (up to 20% of the total fee).

  • Non-Delivery of Service: If Aadhar (The) Mentorship LLP cancels a specific coaching program or batch before it begins, 100% of the fees paid for that program will be refunded.

3. Non-Refundable Items

  • Fees paid for downloadable digital study materials, printed books, e-books, and test series access are strictly non-refundable.

  • Partial months or completed modules of ongoing coaching programs are non-refundable.

4. Refund Processing Timeline

  • Approved refunds will be processed within 5 to 7 business days from the date of approval.

  • Refunds will be credited directly back to the original mode of payment (Bank Account, Credit/Debit Card, UPI, etc.) used during the Cashfree checkout process.

5. Contact for Cancellations & Refunds

To request a cancellation or report a transaction issue, please reach out to our support team with your transaction reference number and registered email/phone number:

  • Email: support@aadharthefoundation.com

  • Address: Block-B, 136/37, 3rd Floor, Gandhi Vihar, Mukherjee Nagar, Delhi - 110009